When legal counsel acts as the steward and initiates a policy program, your enterprise will gain online integrity and increased chances for reaching its overall strategic plan.

The severity and damage can vary, but some kind of breach is inevitable. When that happens, you won’t have time to figure out what to do. You need an action plan that can be implemented immediately, covering everything from how you stop an attack to how you notify customers whose information may have been compromised.

Like the varying clerks in the times of the Book of Kells, with the right knowledge, your content can be clear and sound regardless of time and circumstance. Something to be admired and emulated for years to come.

For all sorts of reasons -- some of them justified, some not -- IT has earned a reputation as the place where good ideas go to die. It's time to change that thinking!

Redesigning the structure of the IT organization and the role it plays in the company is a huge job, and not something you can do on your own (or even with your own leadership team)! You’ll need help from allies throughout the company.

Today’s CIO has a once-in-a-career opportunity to build an organization that can fulfill a very real need: that of in-house consultant. For many IT organizations, that won’t be easy, but no part of digital transformation is. For IT, it’s a complete change of mission, from one of control and gatekeeping to one of support and advice.

As organizations dive head-first into new technologies to avoid being victims of digital disruption, they’re taking on new risks that aren’t even on the radar of many auditors.

Before you jump in the deep end of the pool that is known as conversational AI, take the opportunity to consider the role of digital policies in keeping your enterprise protected while also reaping the rewards that the new channel provides.

The world has certainly changed for all of us in the past five months. While the largest casualty of the pandemic has been human lives and the negatively impacted health of many survivors, digital privacy is also at the top of that list.

Do you have a process for determining how (or even whether) you should respond to users on racial and social justice issues? Here's my advice for getting some digital policies and processes in place.

Consumers are paying attention to racial and other social justice issues now, and they’re demanding that brands do the same. Do you have your processes defined to address the issues correctly?

How do you create policies that act as guard rails, giving employees a high degree of freedom within a framework established to minimize the possibility of making a mistake?