Writing 10-15 pages of guidance in legalese and saving a PDF version to your Intranet is not the way to go about writing good digital policy. Here is what it really takes, and it's easy!
Stand up a functional policy program to align your organization to individual accountabilities for digital. In doing so, you can stop your organization from failing and begin to celebrate online integrity of your digital operations.
Use the WanaCrypt opportunity to re-examine your approach to digital policy as well as the roles of those invested in your digital.
Data security and data breaches are a big deal. Get the list of countries that have legal requirements for notification.
Today business users and digital marketers challenge their organization’s online integrity in many ways. Lawyers can help avoid the legal and regulatory landmines that pose a threat.
There is more to standards than writing down guidance. Here's what it takes to get them adopted and used.
Many U.S.-based companies extend their service and product reach into Canada with the assumption that our northern neighbors have the same regulatory and legal requirements. Unfortunately, this is not the case.
The idea that you need to tie standards development to a redesign or any other milestone or event is a myth.
You are likelier to engage more colleagues and develop a culture of collaboration if you understand the difference between a standard and a guideline.
Over the past few years, Nordstrom has been the go-to case study for how to adapt traditional customer service into the digital world. Here is another reason the company is doing well online.
Why an organization should have a linking policy, one which states when it is acceptable to link from their website to another.
