

Policies are a two-pronged opportunity for layers: Protecting clients from dangers and generating revenue in the process.


Don't re-create policies and silo digital requirements. Instead, extend organizational policies to include digital.


I recently attended two conferences, the DX Summit and Gilbane, and share my key takeway on a shift in digital.


To remain competitive in today’s market and continue to exist in the face of increasing digital and business disruption your legacy digital processes and operational models must be updated. Here's what to consider.


Quality tools are not inherently bad or a poor investment, but you need to understand their capabilities and the value they will add to the organization.


The EU’s General Data Protection Regulation (GDPR) has been gaining a lot of attention lately, as the law’s effective date (May 25, 2018) looms closer. Is your university ready?


How can you ensure that your organization is protected and prepared when (not if!) an audit occurs?


Once you have identified who in your organizations should be tasked with establishing digital policy, it is time to assign official duties. I have provided a good list to get you started.


Deciding exactly how many standards authors you should have, and how many is too many, is exactly what we tease out during digital governance framework definition efforts.


Security and data breach. Branding. Trademarks and copyrights. Social media usage. Search engine optimization. Digital marketing content ownership. Who in your organization is thinking about these issues hollistically?


If you have an online presence, you have an online risk. And it extends way beyond publishing a blog post with an embarrassing spelling error.