Which Digital Policies?

Which Digital Policy Page

Social media policy (official use)


Why it's needed:

This policy addresses the organization’s approach to official social media channels as well as the management of and response to any social media crises.

Key points:

  • Identify official spokespeople for the organization and whether special training for social media management should be required.
  • Document the individuals who are allowed to speak in social  media channels on behalf of the organization.
  • Document a policy for official organizational social media use.

Read more:

Policy background, how is done: Immediate steps, Documenting and Implementing the policy:
The Power of Digital Policy book, page:

Policy digital maturity stage:

Policy type:

Insights related to functions: