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What an agent could do
Complete emergency-assistance requests and propose which eligible cases to review next when funding is limited.
The decision underneath
May it rank applications or commit grant funding?
01
Where most ideas start
"Use AI to do more with fewer resources."
✕ Too vague
Make it specific
02
A workable use case
We want an agent to identify incomplete requests for emergency assistance, gather missing evidence, and propose which eligible cases should be reviewed next when available funding is limited.
Measure it
03
How you'll know it works
If the agent really helps, these numbers should change. Measure them before it goes live, then again after:
Days from application to assistance; completed applications; eligible applicants left waiting.
Then decide
04
The decision to make first
May it rank applications or commit grant funding? Who owns eligibility rules, fair treatment, and appeals?
Settle this before the agent goes live, not after.
Your turn
05
Pick a business problem in your organization that is expensive, slow, risky or frustrating. Then work through these four questions, as in the workshop:
1
What business problem are we solving?
2
Who would sponsor this, and why?
3
What measurable business result should change?
4
What would make this difficult to scale here?
Quick test: task or decision?
Is this only a task you want AI to perform, or a business decision you want an agent to help make or execute?