Changes in Digital Policies Series

Changes in
DIgital Policy

I’ve always presented digital policies in light of risk vs. opportunity. Some companies are more open to taking risks than others, and their digital policies reflect that. They may give individual employees more freedom when it comes to posting on social media, for example. Other risks run deeper, such as when companies focus on time-to-market, assuming they’ll go back later to properly document things like processes, product specs, coding, etc. Regardless of where your organization stands on the risk/opportunity scale, your #DigitalPolicy needs to reflect your business reality. And since those business realities can quickly shift, make sure your program is set up to update policies regularly.
For all sorts of reasons -- some of them justified, some not -- IT has earned a reputation as the place where good ideas go to die. It's time to change that thinking!
Redesigning the structure of the IT organization and the role it plays in the company is a huge job, and not something you can do on your own (or even with your own leadership team)! You’ll need help from allies throughout the company.
Today’s CIO has a once-in-a-career opportunity to build an organization that can fulfill a very real need: that of in-house consultant. For many IT organizations, that won’t be easy, but no part of digital transformation is. For IT, it’s a complete change of mission, from one of control and gatekeeping to one of support and advice.
How do you create policies that act as guard rails, giving employees a high degree of freedom within a framework established to minimize the possibility of making a mistake?
When COVID-19 erupted into our lives, we had to adapt quickly, working from home despite what our digital policies might say about security and personal devices.
I urge IT professionals and digital policy stewards alike, to broaden the scope of discussions to include other situations that may require a change in digital policies such as changes in technology. And here is how to get started!
Natural disasters -- hurricanes, tornados, earthquakes, etc. -- disrupt “business as usual” for both you and your customers. One way to avoid disruptions is to create sound digital policies. Let's delve into the how and what to get this done!
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